Frequently Asked Questions
Expert support for your precision archery equipment
How long will it take to receive my custom bow order?
Standard bow orders typically ship within 3-5 business days. Custom configurations or specialized limb colors may require 2-4 weeks for precision assembly and tuning before shipment.
What is the warranty policy on PSE compound bows?
We offer a limited lifetime warranty to the original owner on the riser, pockets, and limbs. This covers defects in materials and workmanship, provided the bow is registered within 30 days of purchase.
Can I return a bow if it has been fired?
Due to safety regulations, we cannot accept returns on bows that have been shot or modified. Unopened accessories and unused apparel may be returned within 30 days of delivery.
Do you offer international shipping for archery equipment?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for all import duties, taxes, and local regulations regarding the transport of archery gear.
How do I determine my correct draw length before ordering?
You can estimate your draw length by measuring your wingspan in inches and dividing by 2.5. However, we recommend visiting an authorized dealer for a professional fitting to ensure maximum accuracy.
What payment methods are accepted for high-value equipment?
We accept all major credit cards, PayPal, and offer specialized financing options through Affirm to help you spread the cost of professional-grade equipment over several months.